Privacy policy

STORE POLICY

We understand it’s very important for our customers to get their returns processed as soon as possible. Once your return has been processed, you'll be issued your refund . The shipping cost is not returnable .

Many times customers claim they have returned package but have no proof the item was sent back, therefore, for the customers security and ours, we require proof of a tracking number, showing delivery to our address. No exceptions.

The customer will also cover any redelivery costs.

We are not responsible for USPS not being able to deliver a package due to an address issue, or them not having a secure place to deliver the package.

Final Sale Items Non Returnable, No Exceptions Absolutely no refunds will given.

 

RETURN AND EXCHANGE 

 

You can exchange any product if you are unsatisfied, except interior clothing, used swim wear, protector is removed from the swimwear or in bad conditions. You have 30 days to return your items. To return or exchange any product Allow 15 business days for the refund  .

 

EXCHANGE

It is necessary that all product should be return in the same condition you received it. Please return all products in good conditions. There will be no exchange if any product is used or has been suffer any damage. That being said please be careful when you have the product in your hands. You can do an exchange for another product however if the price of the product is more than the one you have you are responsible to pay the responding amount to complete your exchange. You are responsible for the cost of the product that you will like to exchange. The product will be shipped around 15 business day. 

 

RETURN

It is necessary that all product should be return in the same condition you received it. Please return all products in good conditions. There will be no return if any product is used or has been suffer any damage. That being said please be careful when you have the product in your hands. You are responsible for the cost of the product that you will like to exchange or if you prefer a store credit . Once the item is reviewed if everything is correct the exchange or store credit will be process. Allow 15 business days for the exchange or store credit .

FINAL SALE Items Non Returnable, No Exceptions Items purchased in the following categories are not eligible for exchange: 

• Sale Category